1. Introduction
Human Engineered ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we manage personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988. By interacting with us, you consent to the practices described in this policy.
2. Scope
This policy applies to all personal information collected by Human Engineered, including information about our clients, business partners, and website visitors.
3. Collection of Personal Information
3.1. Types of Personal Information Collected
  • Contact details (name, address, email, phone number)
  • Employment details (position, company)
  • Technical information (IP address, browser type)
  • Interaction history (communications, transactions)
3.2. Methods of Collection
  • Directly from individuals through forms, emails, and phone call
  • Indirectly through our website and social media channels
  • From third-party sources such as business partners and publicly available information
4. Purpose of Collection, Holding, Use, and Disclosure
4.1. Purposes
  • Providing our services and products
  • Managing client relationships and communications
  • Conducting marketing and promotional activities
  • Complying with legal obligations
4.2. Disclosure
  • We do not sell personal information.
  • Information may be disclosed to third parties for business operations (e.g., IT service providers).
  • We may disclose information to overseas recipients in countries where we operate or have service providers.
5. Storage and Security of Personal Information
5.1. Storage
Personal information is stored in secure digital and physical formats.
5.2. Security Measures
  • Use of encryption and secure access controls
  • Regular audits and monitoring of systems
  • Staff training on privacy and data protection
6. Access to and Correction of Personal Information
6.1. Access
Individuals have the right to request access to their personal information. Requests can be made via email to contact@humanengineered.com.au.
6.2. Correction
Individuals can request corrections to their personal information if it is inaccurate or outdated. We will take reasonable steps to correct information upon request.
7. Complaints Handling
7.1. Making a Complaint
Complaints about privacy breaches can be made via email to contact@humanengineered.com.au. We will acknowledge and investigate complaints promptly.
7.2. External Resolution
If unsatisfied with our response, complaints can be directed to the Office of the Australian Information Commissioner (OAIC).
8. Disclosure to Overseas Recipients
8.1. Overseas Disclosure
Personal information may be disclosed to recipients in countries where we have operations or service providers. We ensure overseas recipients comply with privacy standards equivalent to those of the APPs.
9. Anonymity and Pseudonymity
Individuals may interact with us anonymously or under a pseudonym where practical. Certain interactions may require identification to provide services or comply with legal requirements.
10. Quality of Personal Information
10.1. Maintenance
We take steps to ensure personal information is accurate, complete, and up to date. Periodic reviews and updates are conducted to maintain information quality.
11. Retention and Destruction of Personal Information
11.1. Retention Period
Personal information is retained for as long as necessary for business purposes and legal compliance. Information is securely destroyed or de-identified when no longer needed.
12. Policy Availability and Updates
12.1. Availability
This policy is available free of charge on our website. A printable version can be requested via contact@humanengineered.com.au.
12.2. Updates
This policy is reviewed regularly and updated as needed. The latest version will be published on our website.
13. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact us at: contact@humanengineered.com.au
We acknowledge the Traditional Owners of the land where we work and live. We pay our respects to Elders past and present, and celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.
​Your privacy is important to us. Our privacy policy explains how Human Engineered collects, uses, and protects your personal information. Access our privacy policy here.